Get In Touch
Please click on the support button on the bottom right to fill the form for after-sales support (Mobile users may not be able to see it).
Send us any after-sales support emails at firstname.lastname@example.org or for general queries on email@example.com
You may also contact us on Moonly Facebook Page alternatively for all kinds of queries.
What Happens Next
Expect the following after you have submitted your query or support ticket:
- We may take up to 24 hours to respond to you.
- We are operational during business hours (9 AM to 6 PM), Monday to Friday.
- We operate in IST (+5:30) timezone.
- If you are in a different timezone, you may expect a reply latest by next business day.
We value every customer and your query is important for us. We pursue the highest quality standards for customer satisfaction. Hence, we use a professional ticketing system to attend to your queries. The normal turnaround time during business days is 1 hour.
Kindly bear patience while we attend to your query as soon as we may. Thank you.
For General Questions
For General Questions on shipping, warranty, warranty registration read our Frequently Asked Questions section.